Shipping Policy

A legal disclaimer

Thank you for shopping with Buydotbro! We are committed to delivering your order accurately, in good condition, and on time.

1. Order Processing Time

All orders are processed within 1-3 business days after the order is placed.
Orders are not shipped or delivered on weekends or public holidays.
In case of a high volume of orders, processing may take longer. We will notify you via email if there is a significant delay.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

Standard Shipping: 3-7 business days (within Bangladesh)
Express Shipping: 1-3 business days (within Bangladesh)
International Shipping: Delivery time varies depending on the destination (if applicable)

Please note: Delivery times are estimates and may vary based on your location, carrier delays, or unforeseen circumstances.

3. Shipping Charges

Shipping costs are calculated at checkout based on the shipping method selected and your delivery location.
Free shipping may be available on promotional offers or orders exceeding a certain amount.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order directly through the carrier’s website using the provided tracking information.

5. Shipping Locations

We currently ship across Bangladesh.
International shipping is available to selected countries. Please contact us at [your contact email] if you need international delivery.

6. Incorrect Shipping Information

Please ensure all shipping details are correct. Buydotbro is not responsible for delays or losses due to incorrect or incomplete shipping addresses provided by the customer.

7. Damaged or Lost Packages

If your order arrives damaged, please contact us immediately at [your contact email] with your order number and photos of the damaged items.
In case of lost packages, we will work with the shipping carrier to resolve the issue, but Buydotbro is not liable for packages lost due to incorrect address submission.